Henrique Dias

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  • What happens if I don't pay on time?

    Paying on time helps you to keep control of your finances and to have an excellent track record. If you don't pay on time you can block your BEES account to place any order and lose your credit.

  • Is there a minimum order amount to use the credit option?

    The minimum purchase depends on your delivery area, you can validate it when taking your order at BEES.

  • Where do I check my available line of credit?

    You can check your account statement by logging in to “MY ACCOUNT” --> “CREDIT” from your app

  • Where do I check what I owe and when do I have to pay it?

    Go to the “Credit” section and check all your unpaid bills and the amount of each one.  

  • Additional Tips

    Sign, demand and save the payment receipt, this will be your support in case of a claim. Check that the quantities and values of the referral match what was delivered. Also, remember to review you...

  • Introduction to the BEES app

    The BEES app is the central station for everything related to BEES. Here is a tutorial of some of its main features.   Banner In the banner at the top of the screen, you'll find information relevan...

  • Get your collection card!

    What is a collection card? A collection card is one of our payment methods and digital tool offered by Bavaria that is associated with each user's customer code. With this card, you can make your p...

  • Categories

    Here, you'll find all the available products, ordered by category (promotions, new products, BUSINESS MUST-HAVES and more). You can search for products by pre-selected category or through the searc...

  • How can I pay for my orders?

    At the time of delivery of your order, you must pay in cash, as this is the only payment method we have available at the moment.

  • How can I report a product for quality?

    If the product you received meets the following specifications:   •Product with damaged packaging or poorly sealed • Compacted products • Products with no batch or expiration date or that are unrea...